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bernadette
bernadette
11. January, 2022.
I N C R E D I B L E E X P E R I E N C E!!!! I don’t even know where to start… This was such a magical day, my fiancé and I had never been diving before and were a little hesitant about it but the staff were so encouraging & calming and thank goodness they were because we LOVED it and ended up doing the second dive too. The snorkelling was also terrific and we were given lots of time to explore the reef. There was plenty of food throughout the day and the staff were impressive and attentive everything tan like clockwork. There was plenty of direction for when we were diving with adequate notice. They went through everything throughout the safety procedures and the diving instructions. It rained for the majority of the time we were out on the reef but still didn’t disappoint. It truely was a magical experience. Thank you Reef Experience for helping us make wonderful memories!!
Mleno
Mleno
10. January, 2022.
A+ Absolutely fantastic, staff professional and made the day a breeze, breakfast, lunch and snacks all included are were delightful. The diving was an experience I won’t ever forget. Thank you
Madeleine S
Madeleine S
16. November, 2021.
Best day of my life! My boyfriend and I went on the day tour to the reef, it was our favourite part of our holiday to Cairns! Julia was our Scuba diving instructor and she was amazing, she was so friendly and calming while we were under the water. The food was so yummy and everyone onboard the boat was so friendly. It was hands down the best day of my life!
Fiona
Fiona
5. November, 2021.
Awesome for intro dives! Absolutely loved this day trip with reef experience! I did my first ever intro dive and the guide was so great. All the team looked after us so well throughout the day and felt totally comfortable. Definitely caught the diving bug 🙂 They do free pick ups from accomodations around cairns. The food was amazing with breakfast, lunch and afternoon snack with wine all included for the epic value price. If you're looking for a fab day trip this is hard to beat!
Sue2610
Sue2610
31. October, 2021.
Everything we wanted to see, plus a little bit more. Having never snorkeled on the Barrier Reef I was just a little nervous, even though I am a confidant swimmer. I was with my husband and 94 year old mother and we were made to feel very welcome and special The boat is very comfortable, a lovely breakfast welcomed us on board, fruit and bacon & egg rolls, tea and coffee on tap. The safety drill was excellent and the signals for safety and rescue were clearly given by Carlos. The marine biologist gave an excellent presentation on what we could expect to see on the reef, Mooring on the Saxon Reef, we were encouraged to "have a go", and mum was carefully and patiently helped into her gear and into the water. The current was a little stronger than expected and she was brought back to the boat by a crew member. Megan then took mum and me snorkeling all over the reef on a life ring and gave an excellent commentary on what we saw. This made our trip well worthwhile and we appreciated her guidance and help. Lunch was excellent and I was very happy with their vegetarian option, easily provided. My husband, who is an experienced and strong swimmer, did the scuba dive and enjoyed that. We went out on the glass bottomed boat which was a nice and easy relaxed trip to finish the day. I would recommend this reef trip to anyone who wants to comfortably snorkel over the reef and see the amazing fish and coral.
Sarah D
Sarah D
23. October, 2021.
Highlight of our holiday This tour was the highlight of our trip. We'd spent ages pondering which reef tour to do- they all had their pros and cons but because Reef Experience offered the introductory dive that won it. I'd never scuba'd before so was a little bit anxious. Our instructor Martin was absolutely brilliant and helped me through it. I had a couple of panics during the dive but successfully did it and would absolutely do one again. I've seen some people giving negative feedback about not seeing much on the reef. I'm sure most of us dream of seeing a turtle but you have to accept that this is nature and the tour has no control over what you see. I know others on the same tour as me did spot a turtle, a shark, a ray and anemone fish but I didn't. It's just my bad luck. I still saw lots of other great stuff while snorkelling and scubaing. As for the food, we went in with low expectations but were actually really impressed. We wouldn't normally splash out on extras but the professional photos that were taken were excellent. All the staff were friendly. All in all, such a brilliant day out. We'd absolutely recommend this.
Susette E
Susette E
14. October, 2021.
Last family operated reef tour operator in Cairns I spend a wonderful day at the reef. The staff were lovely, the food excellent and cooked on board, and non- confident snorklers were very well catered for, so they also could enjoy the reef. This is the last family operated reef tour operator in Cairns. Introductory dive experience is included in the very reasonable price.
Martin M
Martin M
6. October, 2021.
Great day on wonderful reef Great day out on the reef. As a couple we both did snorkelling, and Martin did two introductory dives. Even as a non confident swimmer the snorkelling was enjoyable. The staff did everything to make you feel welcome and safe with pool noodles, wetsuits, and people on watch as well as in the water available to make you feel looked after. Onboard the boat the food was great with catering to gluten free, vegan etc. There was a marine biologist on board to talk about the reef and the experienced skipper did a glass bottom boat tour. Highly recommended day out!
Ben S
Ben S
16. September, 2021.
An operator that cares about the customer Scuba was something I had always wanted to try after just snorkelling at numerous locations. A late Thursday night phone call to confirm there was availability in addition to asking questions as to whether they could accommodate my Aspergers (it can cause a lot of issues in high processing situations). After mentally draining myself out with worry and fear, the staff were super understanding and supportive which helped and it resulted in me being able to finally get into the water and complete a scuba drive. Although they might not have the most glamorous looking boat (its not brand new) but the service, professionalism and respect the staff showed me today meant the world to me and just showed this company is not just about making money but assisting their customers in making great memories. Huge thank you to Jade for your patience and support, you're a trooper. (photo of Jade supervising next to a brain coral)
Justin Boulos
Justin Boulos
27. January, 2022.
Wonderful boat experience. One of the crew members was an actual mermaid 🧜‍♀️ She made my daughter feel so comfortable and safe while swimming next to her. Wonderful reef and crew
Darren Tonkin
Darren Tonkin
27. January, 2022.
Awesome day. good food, quality instructors and equipment. friendly staff and awesome photography by Scubabo. would happily recommend to experienced or novice divers.
Sam Hara
Sam Hara
24. January, 2022.
Professional, Knowledgeable + Fun Crew who made sure the whole day was fun and safe. Good BBQ lunch and breaky included. As well as underwater photos from Scubabo which were awesome 🙂
Nicole
Nicole
23. January, 2022.
An overall great experience! The crew were all friendly and informative, as well as fun and outgoing. The food was very tasteful and easy, just what I had expected. The team were very accomodating when I needed a different size suit and fins, and were extremely caring when I got sea sick, accomodating to me by fetching some water, bringing the bin to me so I didn’t need to get up and throw away my vomit bag, and repeatedly checked on my well-being. Once we arrived to the reef, I went on two certified dives at the Saxon Reef where I was overwhelmed with so many incredible species, including a whitetip reef shark which was the highlight of my trip! The dives were great and all my equipment was prepared for me which took the stress of of me needing to prepare my own. I got some amazing photographs with a Murray Wrasse which I’ll treasure forever. The roof top was a awesome spot to have a nap and sun bake in between too. Overall I would definitely return, a huge thank you to the great team who were down for a chat and answered any questions that I had in depth.
Megan Whittaker
Megan Whittaker
18. January, 2022.
First time conquering the fear of being underwater, and I did it. Anazing experience, and I couldn't have done it without my awesome dive instructor guiding me through.
Alex R
Alex R
17. January, 2022.
We loved our time out on the "Reef Experience" boat. The crew was very friendly and helpful. The food and snacks were fresh and delicious and we especially appreciated the care taken by the crew in helping us to avoid feeling seasick at any point during the trip. The whole-day trip was very affordable and we would definitely recommend the experience.
Abhishek Sreenivas
Abhishek Sreenivas
13. January, 2022.
One must experience the top deck club. The hospitality provided by the company and especially James and Francisco are the best. Very professional company.
Steve Allouche
Steve Allouche
12. January, 2022.
Wow... what a crew.. its the crew that makes this a great experience.. lots of people providing support.. ability to try scuba diving.. really friendly and not a massive commercial operation. Really glad we did this trip with this group. Definitely recommended.