17. October, 2023.
Best trip I have ever been on!! I cannot recommend Reef Experience enough - it was easily the best tour I have ever been on. The staff were lovely and attentive and the reefs we stopped at were brilliant. I was a little nervous scuba diving but the instructors were incredibly kind and patient! I have never paid for an experience where I have gotten so much out of my money - unlimited snorkelling, amazing breakfast and lunch, scuba diving etc. it was all so worth it! The onboard extras such as gopro rental, professional underwater photography, and extra scuba dives were also great value for money which coming from a student on her travels means a lot! My friends and I had an amazing time and can’t thank the staff enough!
30. September, 2023.
Awesome day out. Amazing crew. Such a fab day out. The crew is so attentive. harry looked after us so well. Couldn’t have asked for more. Yes the boat might not be the biggest or newest but this crew is the most caring I’ve known. Highly recommend. Great diving. Go for top deck if it’s bumpy. Worth it for the extra bits.
26. September, 2023.
The Best Day Ever!!! We travelled to Cairns last October for a special family vacation. As part of this we did a "cattle class" reef tour on the first day we were there with another company. We enjoyed this but felt that with the stop at Green Island, then accommodating for lunch, that the day as a whole felt rushed. Plus we were crammed in with everyone on the lower deck. We decided we'd like to visit the reef again but have a more personal trip. We had kept the last day of our trip free and luckily we were able to book at short notice a "Reef Experience Top Deck Tour." This was honestly the best decision we made on the trip. Firstly I should say that the booking staff were so helpful. We had the most magical day ever. We had our own personal staff member, Katie, for the day. Our family of four were in the wheelhouse with one other couple*, The staff brought us our food and beverages. A huge breakfast of fruit and other breakfasty things was served on the way out. When we arrived at the first dive spot all our snorkel gear was brought to us by Katie. She took us out snorkeling which was a big help as our 9 & 11 yo weren't super confident. Katie was so relaxed and made it really fun. We had a great family photo taken in the water. We were served lunch as we travelled to the second dive spot. At this location I chose to dive which was a big deal as I'd only dived once before and didn't have a great experience. I wasn't going to dive but Katie was so encouraging that I felt confident enough to give it go. It was terrific and I felt like Katie really listened through my fears and concerns and made sure we dived slowly and safely. It was definitely worth the extra money to have the top deck experience. We would DEFINITELY book this trip again if we get back to Cairns. *There were other people in the wheelhouse on the way out and way back who were either heading out to stay on the reef or coming back, but it was our space while out on the reef.
13. September, 2023.
Great Staff on board!! We had such a great day! It was only my second time snorkelling so I was a bit panicky at first, the staff were amazing at helping me calm down and they offered that another staff member ( Lucas) would come out with me on the water until I felt comfortable. He really helped me to feel better and then I was able to go off with my partner by ourselves. Thank you so much Lucas! Really lovely staff on board, good food also.
8. September, 2023.
The best experience! Very highly recommend! Reef Experience Cairns I cannot recommend Reef Experience enough, from the attentive, kind and experienced staff. To the delicious food which was abundantly provided throughout the whole day (my dietary requirements were completely catered for as a gluten free, vegan!!). Being a solo backpacker, I loved the touch of the solo guests all being placed together, to be able to share the experience. I loved the talk from the marine biologist at the beginning of the day, the intro dive (up to 4 people per instructor but got lucky and there were only 2 of us) which has the most patient and calming instructors, to the additional, long dive which is offered where I got to dive alongside a 20 meter plus wall of thriving coral gardens (4 people per instructor). The snorkel sites are also amazing, you would not feel like you'd be missing out if you're not diving, the reef is really shallow in huge sections, I spotted so many sea anemones, soft corals and a turtle swimming between them. Then the capacity of the boat is great, at a maximum of 75 people! So the experience feels more personal unlike other boats which go up to a capacity of 300 people. Finally, the glass wine or beer with cheese and crackers on the roof deck, was a wonderful end to the experience too. Everything was perfect, thank you!! And finally a special shout out to Tori, the wonderful booking agent and Megan looks after you on the boat and makes your day extra special.
4. September, 2023.
Best day ever! My partner and I paid for the VIP ticket and it was worth every penny. We had the wheelhouse all to ourselves throughout the day with comfortable seating and delicious meals bought out to us throughout the day. We went to two snorkel spots where you can also scuba with plenty to see. We ended our fabulous day with a bottle of champagne for no extra cost. We recommend going on a Monday so you have a lovely lady Janelle D, scuba instructor and full of great facts. 100% recommend this local family run business!
25. August, 2023.
Fantastic 10/10 I had the best liveaboard experience with ReefExperience! The crew were well prepared and organised which meant we could just eat, sleep, dive repeat. The gear was always ready for the next dive, the rooms were spacious, the showers had really good water pressure (and hot water never ran out), the meals were delicious and I'm so grateful that the boat travelled to different dive sites each day to maximise what you could see on the reef. The dive briefings were informative and while the staff all seemed very relaxed and made it a really chill space, I think they were all quite knowledgeable and had impressive skills (diving, marine life, multi-lingual). I loved this trip and will 100% come back, would recommend to anyone!
14. August, 2023.
Fantastique journée sur le reef Nous avons passé une journée extraordinaire. Janelle s’est occupée de nous de façon professionnelle et amicale. Elle nous a fait découvrir le reef a nous très mauvais nageurs. Le repas était parfait. Prenez la version vip, c’était vraiment VIP.
16. October, 2023.
Absolutely amazing day! Top Deck experience IS ThE wAy To GO! Janelle and Morty were super friendly and helpful and awesome! Very observant and attentive. Morty conviced me to give the scuba diving a go again after i psyched myself out the first time. I am forever grateful to say I have Scuba Diven ( diven?) 😂. Janelle safely guided the Mrs's daughter on her first scuba dive and taught her everything....Everyone in our group really loved it! We will be going back again!
15. October, 2023.
I couldn’t recommend this company enough, the food and the whole day itinerary are great but the best part is definitely the instructors. My group felt very lucky to have gotten Harry as our diving guide, I don’t think I’d of been able to do it without him. Amazing at what he does and an absolute gentleman - thank you!!! We done the second dive as he made the first one so enjoyable and it only got better. A great experience we won’t forget 😁
15. October, 2023.
Best company! Professional staff 😊 really recommend!
13. October, 2023.
Love the experience! Will do it again and again if I had the chnace
8. October, 2023.
Our dive instructor Janelle was awesome. She was caring and lovely. She was also as funny as a comedian and kept us happy and entertained all day. All the crew treated us like we were important to them. They were friendly and kind. The diving was amazing, we saw all kinds of beautiful sea life. The food was great, and consistent. I would highly recommend this boat and crew.
5. October, 2023.
From booking with Emily who patiently answered all my questions, to the crew greeting us and creating a great vibe, to the informative marine biology talk, to diving and the incredible underwater experience, we loved our time with Reef Experience. Highly recommend this company and tour, and at a great value too!